Public Sector Network Tender Alert


12392-2013: UK-Loughborough: Customer Relation Management software package

Loughborough University is seeking a partner to assist with the implementation of a Customer Relationship Management (CRM) system to support its University-wide student recruitment and admissions activities, and enable the University to maintain and enhance its position in an increasingly competitive recruitment environment. The focus of the system will be on supporting student recruitment activity, but consideration will be given to the potential for future projects to extend the functionality of the system into other business areas.
During the Dialogue stages, the University will consider solutions which are:
1 hosted by the Supplier
2 hosted by the University
3 existing software packages which can be enhanced to meet our requirements
4 Alternatives as proposed by Suppliers
During the Dialogue process a decision will be made as to which option best suits our needs and there will be a large emphasis on systems which are capable of interfacing with existing University software systems.
Further details can be found in the Pre Qualification documents.

Ref: No reference provided,


Loughborough University
Purchasing Office
For the attention of: Steven Warren
LE11 3TU Loughborough
Internet address(es):
General address of the contracting authority:
Electronic access to information:
Electronic submission of tenders and requests to participate:
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Contract value: Configuration of a solution plus annual support.

Published: 15 Jan 2013, Receipt by: 11 Feb 2013