More about us, our history and how we got here
Our Mission
We facilitate better communication to, engagement with and understanding of UK Public Services through unique research, accurate data and innovative data driven systems.
Our Vision
To never stop learning, growing and evolving - Furthering choice, collaboration and knowledge for the public and all working with and within UK Public Services.
Our Values
Integrity - Within and without the organisation. That means honesty within the company, trust and teamwork between all staff and reliability and transparency in all dealings with customers, their requirements and our relationships with them. Delivering what we say we will, when we say we will. Ultimately always aiming to best reflect the 38 years experience and reputation that we have accumulated across our business, clients and Public Service organisations.
Service - In all senses, we look to provide a sense of reward to our hardworking team and their invaluable commitment and contributions. Equally to our customers in terms of delivering the most accurate data and solutions; and ultimately the best possible return on investment. Providing a dedicated and personal service. Always trying to meet every deadline, deliver every requirement and exceeding expectations wherever possible and always aiming to build long term relationships with everyone connected to and involved with our business.
Innovation - We love Development. Striving to provide the best possible solutions for our clients and our team at all levels. Constantly looking for better, fresher and smarter ways of working and delivering our products and services. Mirroring our way of working and what we do to an ever changing political, organisational and technological landscape.
Our Background
Started in 1984 as a small database by two Ex-Local Government Managers, we have grown in the last 40 years to offer unrivalled service to anyone wanting to understand and communicate to and within the UK Government and Public Services.
Our team now has over 300 years Public Sector experience between them, coupled with the extensive and unique organisational, functional and management categorisation of our database, we can provide the most targeted and effective data and information solutions available.
With our Headquarters in Torquay, Devon and Offices in Wales, Essex and Northumberland, we are a small flexible organisation, with all development, research and sales done by our own specialist team of 20 employees. All staff have either direct experience of working in the UK Public Sector, or many years working with associated Government data. Our staff turnover is perhaps uniquely low, with just one staff member leaving for pastures new in the past decade.
Our database is the basis for a range of lists, products, consultancy and bespoke services that we provide to a wide and diverse set of clients from small specialist suppliers to the largest Government departments. We are proud of our company, our service and the reputation and relationships that have been built over the past 40 years.
Our Ethos
Our aim is simple, to share our Public Sector knowledge by providing accurate, effective and efficient database and information solutions and to develop lasting relationships with our clients.
We also strive to share our information and research with the Public Sector in order to promote an open exchange of data and to give something back for the on-going help and support we receive in keeping our database up-to-date as well as trying to help and support the public and charitable organisations wherever possible.
Our History and Timeline
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