Public Sector Network Tender Alert


392649-2012: UK-Lewes: Compulsory social security services

East Sussex Couny Council is looking to re-tender for the provision of a Lone Worker Monitoring System, which will include the supply of devices and a call-monitoring service.
The organisations shortlisted to Tender will, in the first instance, be able to demonstrate:
— A proven track record of delivering similar services,
— Demonstrable technical expertise and capacity to be able to deliver the service,
— Extensive quality monitoring processes.

Ref: ASC 044-12,


East Sussex County Council
County Hall St. Annes Crescent Lewes East Sussex
Contact point(s): ASC Social Care Procurement Team
For the attention of: David Melling
BN7 3UE Lewes
Telephone: +44 1323463284
Fax: +44 1323466562
Internet address(es):
General address of the contracting authority:
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Contract value: The scope of the requirement covers both the device and system requirements that are required to support and underpin this Lone Worker Framework. The overall objectives of the procurement are as follows:— To allow Adult Social Care (ASC) to continue to meet its duty of care to ensure the safety of its workforce,— To ensure that the lone worker system meets the business requirements of ASC,— To ensure that any replacement system is fit for purpose,— To ensure that the lone worker system has the scope to be expanded to other ESCC departments provided they have a clear business need,— To ensure that the lone worker system offers best value in the marketplace,— To ensure that the lone worker system has dedicated resources to provide the required service 24/7, 365 days,— Improve staff confidence and peace of mind in relation to working alone by providing them with a reliable and easy to use system,— To provide a service that is compliant with the needs of the business is continued,— complies with BS8484 Lone Worker Standard,— To ensure that the Alarm Receiving Centre must have been independently inspected and graded to BS 5979 category 2 and,— can be tailored to the lone worker risk type (i.e. public facing, mobile or on-site) and risk category (ie. High, medium, low risk).Estimated value excluding VAT: Range: between 200 000 and 1 000 000 GBP

Published: 11 Dec 2012, Receipt by: 11 Jan 2013