Benefit services. Telephone-answering services. Business and management consultancy and related services. Computer-related services. General public services. IT services: consulting, software development, Internet and support. Data-processing services. Financial transaction processing and clearing-house services. Office-support services. The Councils are seeking a service delivery partner for the provision of core revenues and benefits services including council tax administration, business rates administration, housing benefit and council tax discount administration and fraud and recovery with regard the same.
Additionally, the councils wish to consider services ancillary to the above core service such as some or all ICT provision, customer contact/ customer access services.
The Councils currently jointly run, hosted by Wychavon District Council, South Worcestershire Revenues and Benefits shared Service which is based in Pershore Worcestershire. Whilst it is envisaged that the service will continue to run from its current site the Council would wish to invite ideas on how eventual spare capacity could be sold to any other English / Welsh local authorities as listed at http://www.idea.gov.uk/idk/org/la-data.do.
Ref: SWRBSS Service Delivery Partner,
Wychavon District Council, Malvern Hills District Council and Worcester City Council ("The Councils")
Wychavon District Council, Civic Centre, Queen Elizabeth Drive
For the attention of: Nigel Jancey
WR10 1PT Pershore
Telephone: +44 1386565000
Fax: +44 1386561091
General address of the contracting authority: www.wychavon.gov.uk
Address of the buyer profile: www.wychavon.gov.uk
Electronic access to information: http//www.wychavon.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Contract value: No contract value provided
Published: 7 Dec 2012, Receipt by: 14 Jan 2013
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