The final date and time for the submission of bids is Thursday 18th February 2021 at 14:00 DO NOT apply directly to the buyer. All tender information MUST be submitted through the Delta eSourcing Portal. The main aim is to find an external training company to develop and deliver the training on each of the project packages to the employees and select external delivery partners. UKRI require a training company that can create highly engaging content and deliver excellent training across the ACE projects to ensure the changes are landed successfully. The training is across many project packages and a short time frame to large audiences. Each training course needs to have clear objectives to ensure the end user is embedded with the correct knowledge, skills and behaviours to perform and own their role and understand how it impacts others. Real scenarios and screenshots need to be included to ensure it is brought to life and is accessible and relatable. The successful supplier need to be able to utilise internal process flows and standard operating procedures to develop the content and talk confidently about the project. The projects are very varied across processes, systems and audience and the successful supplier must be very adaptable at understanding the systems and processes to be able to develop training that is required. In terms of delivery this needs to be across a wide range of methods. These include Seminar led training courses (currently proposed virtually via Videoconference (Zoom) but open to change), videos of mini system tutorials that replicate the user completing a task, recorded videos, engaging written content, system user guides, awareness guides of key changes and frequently asked questions. They will need to record attendance and create and share the results of evaluation forms to ensure the training has embedded. As some of the projects may launch at the same time, they must have the staffing to be able to run parallel training sessions if the training schedule requires it. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Delta eSourcing Portal for this procurement. To register on the Delta eSourcing portal please use the link https://uksbs.delta-esourcing.com and follow the instructions to register. If you are already registered on the Delta eSourcing Portal and wish to participate in this procurement, please use the link: https://uksbs.delta-esourcing.com and the follow the instructions to 'Login' Once you are logged into the system you will be able to link yourself into this procurement using the Access Code: 7DF9DY3UDJ . Please disregard any content in this notice that requests your organisation "to apply directly to the buyer" as this unfortunately a system generated error, that is outside of the Contracting Authorities control.
Christopher Grant
professionalservices@uksbs.co.uk
Polaris House,North Star Avenue
SWINDON
SN21FF
England
Contract value: 230000
Published: 11 May 2021, Receipt by: 18 Feb 2021
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