Public Sector Network Tender Alert


Hindhead Tunnel Switches Maintenance

The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA

Highways England, Bridge House, 1 Walnut Tree Close

Contract value: 85843.91

Published: 13 Apr 2021, Receipt by: 31 Mar 2021