Public Sector Network Tender Alert


383211-2012: UK-Leicester: computer equipment and supplies

Computer equipment and supplies. Software package and information systems. Computer-related services. Computer training services. The Royal Opera House, Covent Garden, London is undertaking a major refurbishment of its buildings and facilities. The overall project, which is currently planned to be completed by 2016, will include a number of separate elements, between them covering a wide range of front-of-house and backstage requirements, including the replacement and upgrading of stage sound and lighting, IT facilities, and improvements to building infrastructure and customer facilities. The refurbishment is being part-funded by Arts Council England, which has agreed to contribute to the cost of the project.
The Eastern Shires Purchasing Organisation (henceforth 'ESPO') is acting on behalf of the Royal Opera House (henceforth ROH) in procuring a contract for the upgrading of the ROH's IT technical infrastructure.
The ROH wishes to appoint a supplier to provide technology services which will update the current architecture and enable increased efficiency and effectiveness of the business whilst reducing business and technology risk. The tender exercise will be designed to encourage innovative solutions for ROH, and all viable approaches will be considered and evaluated. The appointed supplier will deliver the following five packages:
— virtualisation (desktop estate),
— virtualisation (core platform),
— disaster recovery,
— digital asset management,
— unified communications.
The following elements will be delivered for each package:
— hardware – servers and network equipment,
— software – licences and applications,
— training for users and IT staff on new products,
— professional services – delivery of the proposed solution.
The contract will achieve the following objectives.
— extend the life of the existing desktop estate and reduce the need for a rolling replacement,
— improve flexibility in working practices for users including remote access,
— update desktop applications across the business, specifically Microsoft Office,
— reduce the number of physical servers on which the ROH infrastructure operates,
— provide disaster recovery for key systems within a specified recovery period,
— provide a digital asset system which covers the whole business and manages all ROH documents, data and digital assets,
— reduce operating costs and add value to the business.
It is intended that just a single contract will be awarded, for the supply of the five packages (in other words, the requirement will not be split into separate ‘lots’, and it is unlikely that any package will be awarded separately from the others). In outlining this approach, it is recognised that bidders may need to subcontract elements of the requirement, or to work in partnerships with third parties. This will be permitted, but on the basis that the appointed supplier will throughout retain full responsibility for the successful delivery of the contract requirements.
The five packages which together will constitute the contract requirement are described in more detail in the application form available from ESPO.

Ref: 3109/T1/13,


Eastern Shires Purchasing Organisation (acting as agent of the Royal Opera House, Covent Garden)
Barnsdale Way, Grove Park, Enderby
For the attention of:
LE19 1ES Leicester
Telephone: +44 1162657926
Fax: +44 1162944399
Internet address(es):
General address of the contracting authority:
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Contract value: A single contract will be awarded for the provision of the requirement.

Published: 4 Dec 2012, Receipt by: 4 Jan 2013