Public Sector Network Tender Alert


The Provision Of Options Appraisal On The Measurement Of Peoples Experience Of Integrated Care

The requirement is to produce an options appraisal to assess strategies, at various costs and levels of feasibility, for measuring people's experience of integrated care. This work will produce recommendations on how to produce a measure suitable for inclusion in the Outcomes Frameworks. There are two key questions we want to address i. Who should we be asking about their experience of integrated care (eg the general population or specific cohorts of patients)? ii. How should we ask them? (eg. At a specific point in an individual’s journey of care? In a particular setting (hospital, home, surgery etc.)? The question of what should be asked (eg specific survey questions) will be addressed separately following completion of this work, although some general, high-level consideration of this issue may be necessary to effectively complete the requirement. The work will produce recommendations on how best to measuring peoples experience of integrated care. This may be a single measure or different measures for different groups of patients. It must consider how to measure the experience of integrated care for all groups including but not limited to; older people, individuals with long term conditions, families and children. • The Department of Health reserves the right to discontinue the tendering process and not to award the contract. • Transparency Potential suppliers should note that, in accordance with the Government’s policies on transparency, DH intends to publish the Invitation to Tender (ITT) document, and the text of any contract awarded in real time, subject to possible redactions at the discretion of DH. The terms of the proposed contract will also permit a public sector contracting authority, awarding a contract under this contract, to publish the text of that contract, subject to possible redactions at the discretion of the contracting authority. Further information on transparency can be found at: •This procurement exercise will be completed via the DH eTendering portal (BMS) and candidates wishing to be considered for this (or any other) DH contract must submit their response via BMS. Suppliers should visit to register and download instructions on how to respond. If you require assistance, please contact the Supplier Helpdesk on 0113 254 5777 or This helpdesk is available 10:00am to 4:00pm, Monday to Friday excluding Bank Holidays.

Ref: DH_58705,


Department of Health
Quarry House
West Yorkshire

Contract value: 60000.00 - 100000.00GBP

Published: 7 Nov 2012, Receipt by: 5 Dec 2012