Public Sector Network Tender Alert

Contact Centre Call Handling

Arts Council England are looking to procure the Enghouse Interactive Contact Centre solution to be integrated with our existing Cisco Call Manager system, thereby replacing our existing UCCX system. The Enghouse solution will be used to handle customer interaction across a number of channels, including telephone, email and web chat.

Contact:

David Battersby, ARTS COUNCIL ENGLAND
procurement.services@artscouncil.org.uk
82 Granville Street
Birmingham
B1 2LH
England
http://www.artscouncil.org.uk/

Contract value: 1-40000

Published: 10 Jul 2017, Receipt by: 28 Jul 2017

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