Thurrock Council has a housing stock of approximately 10,000 dwellings. The Council regularly consults with tenants to gain valuable feedback regarding repairs, work completed on the Transforming Homes Programme, leasehold services, general tenant satisfaction and satisfaction with the sign up process for new tenancies. This valuable feedback allows us to assess the performance of both Contractors and internal teams within the housing service. Thurrock Council is seeking to appoint a single, suitably qualified and experienced Service Provider, who has experience with carrying out telephone surveys for Housing related services.
Procurement Services, Civic Offices
Contract value: 100000-500000
Published: 12 Jun 2017, Receipt by: 10 Jul 2017
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