Public Sector Network Tender Alert

 

23306-2013: UK-Edinburgh: Telephone network maintenance services

The Scottish Ambulance Service is seeking a suitable provider of telephony maintenance services for Avaya CS1000E (7.5) equipment that has a distributed architecture for survivability, with a High Availability core site at Cardonald in Glasgow, along with a Primary and Secondary Failover Avaya Aura 6.2 Contact Centre. There are nine remote locations across Scotland having SIP Survivable Media Gateways and four of these locations are key critical sites. There are currently another 113 locations across the country with IP telephony making a total of approximately 750 IP Telephone Handsets distributed across the Service, which are hosted from the Cardonald Site.
NOTE: The authority has indicated that they are using the PCS-Tender Module to carry out this procurement process. To access the PCS-Tender Module and record your interest in this notice please visit https://www.publictendersscotland.publiccontractsscotland.gov.uk
If you are not already registered with the PCS-Tender Module registration will be required.

Ref: No reference provided,

Contact:

Scottish Ambulance Service
National Headquarters, Gyle Square, South Gyle Crescent
Contact point(s): Procurement Department
For the attention of: Fred Davidson
EH12 9EB Edinburgh
UNITED KINGDOM
Telephone: +44 1313140090
Internet address(es):
General address of the contracting authority: http://www.scottishambulance.com
Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00393
Further information can be obtained from: Scottish Ambulance Service
National Headquarters, Gyle Square, South Gyle Crescent
Contact point(s): Procurement Department
For the attention of: Fred Davidson
EH12 9EB Edinburgh
UNITED KINGDOM
Telephone: +44 1313140090
Internet address: http://www.scottishambulance.com
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Scottish Ambulance Service
National Headquarters, Gyle Square, South Gyle Crescent
Contact point(s): Procurement Department
For the attention of: Fred Davidson
EH12 9EB Edinburgh
UNITED KINGDOM
Telephone: +44 1313140090
Internet address: http://www.scottishambulance.com
Tenders or requests to participate must be sent to: Scottish Ambulance Service
National Headquarters, Gyle Square, South Gyle Crescent
Contact point(s): Procurement Department
For the attention of: Fred Davidson
EH12 9EB Edinburgh
UNITED KINGDOM
Telephone: +44 1313140090
Internet address: http://www.scottishambulance.com

Contract value: The Service has an Avaya CS1000E (7.5) that has a distributed architecture for survivability, with a High Availability core site at Cardonald in Glasgow, along with a Primary and Secondary Failover Avaya Aura 6.2 Contact Centre. There are nine remote locations across Scotland having SIP Survivable Media Gateways and four of these locations are key critical sites. There are currently another 113 locations across the country with IP telephony making a total of approximately 750 IP Telephone Handsets distributed across the Service, which are hosted from the Cardonald Site.Estimated value excluding VAT: Range: between 1 000 000 and 1 200 000 GBP

Published: 23 Jan 2013, Receipt by: 1 Mar 2013