Public Sector Network Tender Alert


15582-2013: UK-Belfast: IT services: consulting, software development, Internet and support

Health and Social Care in Northern Ireland (“HSC”) has a requirement to award a framework agreement to a technology partner to replace existing arrangements. The purpose of the framework agreement is the delivery and/or support of regional Information and Communication Technology (“ICT”) projects, and it will be available for use by HSC Trusts, Boards and other HSC bodies listed in VI.3, as well as BSO (“the Authority”), and any successor bodies of any of these organisations. For further information please see the Pre Qualification Questionnaire.
The following is an outline of services / products that are required to be provided via the Technology Partnership Agreement 2013:
- Supply of hardware including without limitation servers, storage devices, Storage Area Network infrastructure, backup devices, network switches, PCs, Voice Over Internet Protocol (“VOIP”) equipment,mobile devices, printers, scanners, Uninterruptible Power Supplies, other hardware or devices used to deliver ICT services or interface with network attached medical devices;
- Supply of software, such as a range of off the shelf software products including, without limitation, operating systems, security products, business and utility products and general business applications;
- Supply of services such as support, technical and advisory services both directly and using third party staff;
- The design and/or build and/or operation of systems / services that integrate as appropriate with the HSC infrastructure and applications. In this case the technology partner could be asked to do any or all of the lifecycle stages;
- Delivery of the high levels of availability required by clinically critical and business critical services within HSC;
- Application design and specification;
- Application development;
- Application support including bespoke developments;
- Best practice service management;
- Managing multiple organisations (including potential competitors) to deliver products and services;
- New initiatives and paradigms for health and social care delivery driven by new equipment and software solutions;
- Facilitation of Authority and customer (ie other HSC organisations that are party to a contract) access to sub-contractors and/or consortium member organisations if appropriate;
- Work with 3rd party suppliers of services and products, accepting variable levels of risk in their delivery (e.g. “thick” prime and “thin” prime contractual arrangements);
- Project/programme management and delivery of associated outputs;
- Configuration of various applications, services and infrastructure solutions;
- Technical / consultancy services, e.g. business case development, technical architecture consultancy etc.;
- Implementation of 3rd party applications and products e.g. deployment of Public Key Infrastructure, Data Encryption, Identity Management, VOIP and communication services
- Management of multiple 3rd parties to deliver solutions e.g. a tele-monitoring solution that includes network, hardware and software provision and management;
- Systems integration services;
- Support of desktop / email / UNIX / Windows;
- Purchase / support / implementation of 3rd party products e.g. clinical support systems
- Technical refresh for projects e.g. desktop, servers, etc.;
- Provision of data cleansing / quality;
- Support of applications NOT developed by the technology partner e.g. developed by BSO or 3rd party or other HSC applications;
- Running procurements;
- Hosted or cloud based services;
- Disposal services.
Other ICT services in support of HSC may be requested during the life cycle of Technology Partnership Agreement 2013 provided that they are within the scope of those described in this section.

Ref: No reference provided,


Business Services Organisation (BSO)
Centre House 79 Chichester Street
For the attention of: Pat Davis
BT1 4JR Belfast
Telephone: +44 2890542570
Internet address(es):
General address of the contracting authority:
Address of the buyer profile: http:///
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Contract value: See II.1.5 above.

Published: 17 Jan 2013, Receipt by: 22 Feb 2013