Public Sector Network Tender Alert

KAI.12.13.MIS.02B Measuring customers’ experience of Intelligent Telephony in the HMRC Customer Survey.

Measuring customers experience of using Intelligent Telephony when contacting HMRC by phone.

Ref: KAI.12.13.MIS.02B,

Contact:

http://www.hmrc.gov.uk/research/enquiries.htm

Contract value: 8000.00 - 11000.00GBP

Published: 14 Jan 2013, Receipt by: 11 Mar 2013

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