Telephone survey analysis and reporting on claimants of tax credits and Child Benefit. Research to monitor understanding of customers’ responsibilities, attitudes to error and fraud, and to explore customers needs in relation to the migration to Universal Credit.
Ref: KAI.12.13.BC.02,
http://www.hmrc.gov.uk/research/enquiries.htm
Contract value: 60000.00 - 85000.00GBP
Published: 14 Jan 2013, Receipt by: 11 Jun 2013
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