The Large Business Panel Survey (LBPS) seeks large businesses’ views on HMRC’s service provisions as part of the Department’s objectives to improve customer experience and to improve the UK business environment. The panel started in 2010 aims to follow the same businesses over time, and this is the second year of the panel survey. The research will help HMRC to measure progress against its agreed objectives as well as finding out more about businesses’ concerns and priorities and how services can be improved. The LBPS is linked to the Tax Opinions Panel Survey (TOPS) which goes out to the same population but aims to look at the impact of HMRC’s policies on businesses.
Ref: KAI.12.13.MIS.03,
http://www.hmrc.gov.uk/research/enquiries.htm
Contract value: 90000.00 - 129000.00GBP
Published: 14 Jan 2013, Receipt by: 11 Nov 2013
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