As testing products on the GOV.UK site is not always possible, the Usability and Insight team at Government Digital Service (GDS) has used online panels in order to ensure that the testing is conducted using a robust sample. Therefore, the purpose of this brief is to seek proposals that will enable GDS to conduct multiple rounds (up to five) of remote usability testing via an online panel. GDS therefore wishes to appoint a successful supplier who can provide a sample of participants to take part in remote user testing of the GDS products and services. This will enable GDS to identify and remedy any usability issues that users may encounter when using the products/services. GDS would like to conduct 5 separate rounds of testing, with each round likely to need to involve 500 participants. Please note that this Contract is for an initial 6 Months however it is possible for this Contract to be extended for an additional 6 Months. This extension is at the sole discretion of the Authority and there is no guarantee of it being applied.
Government Procurement Service
9th Floor,The Capital,Old Hall Street
Spot Buy Team
Contract value: 10000.00 - 15000.00GBP
Published: 14 Dec 2012, Receipt by: 10 Jan 2013
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