The framework is for a service solution to provide a real-time verification check on each customer wishing to place an order for the Royal Mail’s Redirection Service when moving home or premises. The scope of the framework is for a solution that verifies the following information provided to the Royal Mail Group by its customers (individuals or businesses): name, date of birth, address, time spent at address, bank account, passport, driving licence, National Insurance Number or National Identity Card, and other information as deemed necessary. Credit checks or searches are not within the scope of the required service. The service is required to interface with the Royal Mail Group’s web platform, through which the majority of customers’ orders for the Redirection Service are placed. The duration and estimated total value of the framework set out in sections II.1.4, II.2.1 and II.3 are based upon the total maximum duration of the framework including all possible extensions. The estimated value is indicative only; with the exception of the initial call-off contract (with an estimated value of 1 950 000 verifications over 3 years). The initial call off contract will have a term of three years, with an option for Royal Mail to extend the contract for two further terms, each up to twelve months OR for 24 months duration, up to a maximum total terms of five years. Spend and volumes may vary throughout the life of the framework.
Ref: No reference provided,
Royal Mail Group Limited
35-50 Rathbone Place
Contact point(s): Luke Jarvis
For the attention of: Luke Jarvis
W1T 1HQ London
UNITED KINGDOM
E-mail: luke.jarvis@royalmail.com
Internet address(es):
General address of the contracting entity: http://www.royalmailgroup.com
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Contract value: Estimated value excluding VAT Range: between 1 300 000,00 and 2 500 000,00 GBP
Published: 7 Dec 2012, Receipt by: 4 Jan 2013
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