User Led Service Design is one of the fundamental principles of Government Digital Services (GDS) and the Local Digital Declaration (of which Coventry City Council is a signatory). As part of the Digital First Programme the Design workstream focuses on adopting a user led service design approach to reviewing our services and identifying and delivering opportunities for improved customer outcomes and efficiencies. Coventry Council is seeking to award a contract to a supplier who will work in a partnership approach to develop and deliver a user centred design solution for the Council. Further details can be found in the tender documentation. The value of the initial contract (6 months) will be a maximum value of £100k exc VAT.
024 7697 1414
Contract value: 170000
Published: 10 Jul 2020, Receipt by: 24 Jul 2020
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